Cancellation Policy

We strive to provide our customers with the best service and quality products. Please review our cancellation policy below:

  • Order Cancellations:

    • To cancel your order, please email us as soon as possible at info@wazatokyo.com.
    • You may cancel your order at any time before shipping. However, a cancellation fee of 3% of the total order value will be applied to cover transaction costs.
    • Cancellations are not permitted once the product(s) have been shipped.

  • Important Reminder:

    • To avoid any inconvenience, please double-check your order details before placing your order.

Thank you for your understanding and cooperation.